PS Requests
Submittals
Submittals
Submittals Portal
Internal Requests • Ops / Accounting
Request Type
*
— Select —
Transfer of Units (Rate Change During Transfer)
Credit Card Refund
Missing Lease / No Signature
Check Request
Rate Review
Customer Issue
Backdating Accounts Issue
Account Credit / Waive Fee
Site ID
*
Tenant Name
*
Unit Number
*
Submitted By
Internal Notes
Current Rate
*
Requested Rate
*
Transfer Reason
*
Transaction Date
*
CC Last 4
*
Card Type
*
— Select —
Visa
MasterCard
Amex
Discover
Other
NSF Completed
*
— Select —
Yes
No
Amount Charged
*
Refund Reason
*
Missing Lease Reason
*
Helpdesk Ticket Created
*
— Select —
Yes
No
Helpdesk Ticket Date
Check Request Reason
*
Attach ONE PDF with: signed check request form, ledger, move-out receipt, refund receipt
*
Current Rate
*
Suggested Rate
*
Adjustment Reason
*
Customer Issue
*
Customer Conversation
*
Suggested Resolution
*
Move Out Date
*
Gave 15 Day Notice
*
— Select —
Yes
No
Early Term Fee Charged
*
— Select —
Yes
No
Early Term Fee Reason (if No)
Backdating Reason
*
Credit/Waive Amount
*
Credit/Waive Reason
*
Attach receipt & ledger to backup request
Max 3 PDF files
Submit Request
Checklist
Select request type
Fill required fields
Attach documents if needed
Review subject line
Submit
Subject Line Preview
—